Learn the strategies involved in exceeding customer needs and guiding staff to understand and retain customer relationships.
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BSB40215 Certificate IV in Business – Customer Service Focus
$1,618.00$1,537.10Add to cartLearn how to manage complex administrative practices and become better qualified to operate in a business environment. This course is focused on customer service to help you gain the skills to advance your career in this specific area in business.
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Customer Service Solutions
$420.00Add to cartLearn the concepts and practises involved in the building, managing and delivering of exceptional customer service.
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Customer Service Strategies
$210.00Add to cartLearn the strategies behind exceeding customer needs and guiding staff to understand and retain customer relationships.
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Delivering Customer Service
$140.00Add to cartCustomer service applies to a broad range of industries and job positions. This course will help you learn the essential skills to be able to effectively deliver a service to customers.
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Sales Assistant
$280.00Add to cartLearn how to deliver, monitor and recommend products and services to customers. With this short course, you can develop the skills required to become an effective Sales Assistant.
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