This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.
Topics:
- Make meeting arrangements
- Prepare and distribute documentation for meetings
- Record and produce minutes of meeting
Upon successful completion of this unit, you will:
- organise a meeting and advise participants accordingly
- prepare and distribute all documentation required for the meeting
- take meeting notes which accurately reflect what was discussed during the meeting
- produce minutes based on own notes providing an accurate account of the meeting
- circulate copies of meeting minutes within predetermined timeframes
Demonstrate knowledge of:
- culturally appropriate communication techniques
- relevant formats for agendas and minutes
- key provisions of relevant legislation
- organisational procedures relevant to the task
Nominal hours = 20 hours
