BSBADM405

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

Topics:

  1. Make meeting arrangements
  2. Prepare and distribute documentation for meetings
  3. Record and produce minutes of meeting

Upon successful completion of this unit, you will:

  • organise a meeting and advise participants accordingly
  • prepare and distribute all documentation required for the meeting
  • take meeting notes which accurately reflect what was discussed during the meeting
  • produce minutes based on own notes providing an accurate account of the meeting
  • circulate copies of meeting minutes within predetermined timeframes

Demonstrate knowledge of:

  • culturally appropriate communication techniques
  • relevant formats for agendas and minutes
  • key provisions of relevant legislation
  • organisational procedures relevant to the task

Nominal hours = 20 hours