BSBADM502

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

Topics:

  1. Prepare for meetings
  2. Conduct meetings
  3. Follow up meetings

Upon successful completion of this unit, you will:

  • apply conventions and procedures for formal and informal meetings including:
    • developing and distributing agendas and papers
    • identifying and inviting meeting participants
    • organising and confirming meeting arrangements
    • running the meeting and following up
  • organise, take part in and chair a meeting
  • record and store meeting documentation
  • follow organisational policies and procedures

Demonstrate knowledge of:

  • meeting terminology, structures, arrangements
  • responsibilities of the chairperson and explain group dynamics in relation to managing meetings
  • options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
  • the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas

Nominal hours = 30 hours