This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.
It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.
Topics:
- Establish documentation standards
- Manage template design and development
- Develop standard text for documents
- Develop and implement strategies to ensure the use of standard documentation
- Develop and implement strategies for maintenance and continuous improvement of standard documentation
Upon successful completion of this unit, you will:
- identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
- establish documentation standards to meet organisational requirements
- design, test and amend document templates
- develop and implement documentation and training to support use of standard templates and macros
- monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements
Demonstrate knowledge of:
- document production processes
- costs involved with the implementation of standard documentation
- the software applications relevant to document design and development in the organisation
- key provisions of relevant legislation and regulations, codes and standards affecting document production
- organisational policies and procedures relating to document production
- sources of expertise available externally to the organisation or workgroup
Nominal hours = 80 hours
