This unit describes the skills and knowledge required to support work across a range of human resource functional areas.

The unit applies to individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.


  1. Identify human resources functions
  2. Review policy and procedures frameworks
  3. Apply ethical framework
  4. Analyse human resource metrics
  5. Report outcomes of review and analysis

Upon successful completion of this unit, you will:

  • on at least two occasions, support key human resource functions and/or processes for an organisation or work area.

In the course of the above, you must:

  • use appropriate technology to collect and analyse workforce data.

Nominal hours = 50