This unit describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics.
It applies to individuals with responsibility for coordinating a range of human resource services across an organisation. They may have staff reporting to them.
Topics:
- Determine strategies for delivery of human resource services
- Manage the delivery of human resource services
- Evaluate human resource service delivery
- Manage integration of business ethics in human resource practices
Upon successful completion of this unit, you will:
- plan and manage human resource delivery within legislative, organisational and business ethics frameworks
- communicate effectively with a range of senior personnel
- identify and arrange training support where appropriate
- calculate human resource return on investment within the organisation
Demonstrate knowledge of:
- the key provisions of legal and compliance requirements that apply to managing human resources
- the organisation’s code of conduct
- human resource strategies and planning processes and their relationship to business and operational plans
- performance and contract management
- how feedback is used to modify the delivery of human resources
Nominal hours = 60 hours
