This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team.
It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.
Topics:
- Work within organisational requirements
- Work in a team
- Develop effective work habits
Upon successful completion of this unit, you will:
- work within organisational requirements including:
- complying with duty of care, and goals and objectives of organisation
- complying with legal responsibilities and seeking advice when necessary
- understanding workers’ rights and responsibilities
- understanding employers’ rights and responsibilities
- achieving a work/life balance
- work effectively in a team including:
- completing all tasks
- seeking assistance when difficulties arise
- applying communication principles
- applying appropriate legislation
Demonstrate knowledge of:
- the legislation that applies to working effectively in a business environment
- the organisational documents that are relevant to working effectively
- terms and conditions of employment
Nominal hours = 30 hours