Upon successful completion of this unit, you will:
- adhere to organisational requirements when assessing an online service provider
- adhere to organisational requirements when performing online transactions including:
- reporting faults to service provider
- checking accuracy of products/services delivered
- maintain records according to organisational policy and procedures
- review effectiveness of online transactions
Demonstrate knowledge of:
- key provisions of relevant legislation that affect aspects of business operations
- policies and procedures relating to use of internet and online purchasing
- service provider requirements
- legal and ethical requirements relating to a range of online transactions
