BSBITU401

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

It applies to individuals who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical/knowledge experts responsible for producing their own word processed documents.

Topics:

  1. Prepare to produce word processed documents
  2. Design complex documents
  3. Add complex tables and other data
  4. Produce documents

Upon successful completion of this unit, you will:

  • follow organisational and safe work practices including:
    • ergonomic requirements
    • energy and resource conservation techniques
  • adhere to organisational requirements for:
    • producing documents within designated timelines
    • naming and storing documents
  • adhere to task requirements when producing complex documents including:
    • using appropriate styles and layout consistently throughout the document
    • using correct formatting and document structure
  • resolve issues by referring to user documentation and online help
  • use appropriate data storage options
  • apply knowledge of complex operation and functions of industry software applications
  • communicate with relevant personal

Demonstrate knowledge of:

  • various formatting styles and their effect on formatting, readability and appearance of documents
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • the purpose and contents of an organisational style guide

Nominal hours = 100 hours