BSBLDR403

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.

Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must ‘manage up’ as well as manage their team/s.

Topics:

  1. Plan to achieve team outcomes
  2. Lead team to develop cohesion
  3. Participate in and facilitate work team
  4. Liaise with management

Upon successful completion of this unit, you will:

  • apply knowledge of organisational goals, objectives and plans
  • develop a team work plan including documentation of how it was generated and how it will be monitored
  • identify and incorporate innovation and productivity measures into a team work plan
  • communicate with team members and management to identify and establish the team purpose, roles, responsibilities, goals plans and objectives and resolve problems
  • use techniques to consult, encourage, support and provide feedback to team members
  • model team leadership behaviours and approaches
  • liaise with management to develop the teamwork plan, resolve issues and ensure follow-up action is taken

Demonstrate knowledge of:

  • delegation and work allocation
  • goal setting
  • group dynamics and processes
  • individual behaviour and difference
  • leadership styles
  • motivation
  • negotiation
  • problem solving
  • planning
  • workplace innovation
  • workplace productivity

Nominal hours = 50 hours