Upon successful completion of this unit, you will:
- facilitate effective contributions to and communications about continuous improvement processes and outcomes
- address sustainability requirements
- incorporate mentoring, coaching and other support to enable people to participate effectively in continuous improvement processes
- capture insights, experiences and ideas for improvements and incorporate them into the organisation’s knowledge management systems and future planning
Demonstrate knowledge of:
- how systems and procedures can support effective continuous improvement
- how continuous improvement systems and processes relate to other business systems and requirements including, knowledge management, quality, performance management and sustainability