BSBMGT517

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Topics:

  1. Develop operational plan
  2. Plan and manage resource acquisition
  3. Monitor and review operational performance

Upon successful completion of this unit, you will:

  • develop and implement an operational plan using a variety of information sources and consultation (including using specialist advice if required) which includes:
    • resource requirements
    • key performance indicators
    • monitoring processes
    • contingency plans
  • communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
  • develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures including:
    • recruiting, inducting and developing personnel
    • acquiring physical resources and services
    • protecting intellectual property
    • making variations to the plan
    • monitoring and documenting performance

Demonstrate knowledge of:

  • models and methods for operational plans
  • the role of an operational plan in achieving the organisation’s objectives
  • budgeting processes
  • alternative approaches to developing key performance indicators to meet business objectives
  • the legislative and regulatory context relevant to the operational plan of the organisation
  • the organisation’s policies, practices and procedures that directly relate to the operational plan

Nominal Hours: 70