This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports.
It applies to individuals who are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of unpredictable problems.
Topics:
- Gather and organise information
- Research and analyse information
- Present information
Upon successful completion of this unit, you will:
- identify or confirm research requirements and objectives
- gather, organise and present workplace information and data
- update, modify, maintain and store information
- maintain and handle data and documents systematically and securely
- prepare and produce reports including:
- recommendations based on the analysis of information
- clear and justified assumptions and conclusions
- use of efficient, valid and reliable methods
- use Boolean operators and other search tools
- analyse, evaluate and interpret data to support organisational activities
Demonstrate knowledge of:
- organisational systems for recordkeeping/filing, including security procedures
- organisational policies and procedures and legal and ethical obligations relating to workplace information
- concepts related to research and analysis including reliability and validity
- techniques for data analysis and how they are applied
- research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively
Nominal Hours: 40
