Upon successful completion of this unit, you will:
- identify or confirm research requirements and objectives
- gather, organise and present workplace information and data
- update, modify, maintain and store information
- maintain and handle data and documents systematically and securely
- prepare and produce reports including:
- recommendations based on the analysis of information
- clear and justified assumptions and conclusions
- use of efficient, valid and reliable methods
- use Boolean operators and other search tools
- analyse, evaluate and interpret data to support organisational activities
Demonstrate knowledge of:
- organisational systems for recordkeeping/filing, including security procedures
- organisational policies and procedures and legal and ethical obligations relating to workplace information
- concepts related to research and analysis including reliability and validity
- techniques for data analysis and how they are applied
- research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively
