BSBRES411

This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems and sources. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality and reliability of the information, and preparing and producing reports.

It applies to individuals in roles in which they are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of predictable and unpredictable problems.

Topics:

  1. Identify reliable sources of research information
  2. Analyse and synthesise research information
  3. Present research information

Upon successful completion of this unit, you will:

  • identify research requirements and objectives
  • gather, organise and present research information
  • communicate effectively with research stakeholders to clarify requirements
  • maintain and handle information and documents systematically and securely
  • preparing reports on research findings including:
    • recommendations based on the analysis of research information
    • clear and justified assumptions and conclusions
    • use of efficient and reliable research methods
  • analyse, evaluate and interpret research information to support organisational activities

Demonstrate knowledge of:

  • organisational policies and procedures relating to:
    • the access of digital information
    • the storage/transmission of information
    • legal and ethical obligations relating to workplace information
  • concepts related to research and analysis including reliability and validity
  • research processes and strategies to identify new sources (online and print) of information and efficient and effective use

Nominal Hours: 40