This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.

It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.


  1. Select and use technology
  2. Process and organise data
  3. Maintain technology

Upon successful completion of this unit, you will:

  • select and use technology safely and according to organisational requirements
  • access, retrieve and store required data
  • demonstrate basic maintenance on a range of equipment using manuals or help-files
  • identify and address faults according to requirements

Demonstrate knowledge of:

  • the organisation’s work health and safety requirements
  • the organisation’s requirements for file naming and storage
  • why regular back-ups of data are done
  • ’routine maintenance’ tasks
  • the procedure for addressing equipment faults

Nominal Hours: 20