BSBWOR301

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

Topics:

  1. Organise and complete own work schedule
  2. Monitor own work performance
  3. Co-ordinate personal skill development and learning

Upon successful completion of this unit, you will:

  • prepare a work plan according to organisational requirements and work objectives
  • use business technology to schedule, prioritise and monitor completion of tasks in a work plan
  • assess and prioritise own work load and deal with contingencies
  • monitor and assess personal performance against job role requirements by seeking feedback from colleagues and clients
  • identify personal development needs and access, complete and record skill development and learning

Demonstrate knowledge of:

  • key provisions of legislation that relate to own work role
  • goals, objectives or key performance indicators of own work role
  • ways to elicit, analyse and interpret feedback when communicating with other people in the workplace
  • the principles and techniques of goal setting, measuring performance, time management and personal assessment of learning and development needs
  • signs and sources of stress and strategies to deal with stress in the workplace
  • methods to identify and prioritise personal learning needs

Nominal Hours: 30