BSBXTW401

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

Topics:

  1. Plan team outcomes
  2. Coordinate team and individuals
  3. Support team
  4. Monitor team performance

Upon successful completion of this unit, you will:

  • demonstrate the ability to complete the tasks outlined in the elements, performance criteria, and foundation skills of this unit, including on at least one occasion, evidence of the ability to:
    • assign tasks to team members with appropriate instruction and considering any required contingencies
    • provide feedback and assistance to team members
    • collate feedback on individual and team performance
    • identify and implement development opportunities for others
    • manage conflicts and challenges according to organisational requirements

Nominal hours = 50