Support you can expect from AOT
Our focus is to provide the real-world skills and knowledge that you need to advance your career, fulfil your goals and achieve success in the workplace. No matter what course you choose, here at AOT you will receive the assistance and support that will help make your study time convenient, manageable and worthwhile.
The benefit of studying with us is that you don’t have to schedule your time to attend face-to-face classroom sessions. You can study at times convenient to you in your own home or anywhere that suits your learning style.
To support you in your study we provide:
Live chat
Trainer support available whilst you are studying 7am – 9pm AEST (Mon to Fri).
Contact us form
Contact us at any time using the Contact us form found within your course to create support tickets.
Mentoring sessions
You can book unlimited appointments with a trainer to discuss the learning material, assessment expectations, or assessment feedback.
Virtual classroom sessions
This can be booked with your trainer for specific assessments.
Course induction
You are provided with a course induction tutorial and you may also request for a Learner Support Officer to personally take you through the sauceLMS and your course.
Help and Support
A section on your sauceLMS dashboard with useful links.
Student Frequently Asked Questions
Find answer to your questions quickly and easily using the FAQs.
You are not alone in your study with AOT!
